March 7, 2025 NOTICE OF IT HELP DESK SERVICES REQUEST FOR PROPOSALS (RFP) #2025-469 POSTED ON OTP Please note this is not an RFP. No RFP is attached.    OECM, a collaborative sourcing organization, has issued a non-binding RFP, as noted above on the Ontario Tenders Portal (OTP). There are numerous benefits for doing business with OECM. Refer to our website at https://oecm.ca/suppliers for more information. The objective of the RFP is to enter into Master Agreements with up to a maximum of THREE (3) Suppliers for the provision of the Services for OECM customers. Proposals will be evaluated in eight (8) stages, as detailed in Part 3 of the RFP. The term of the resulting Master Agreements is intended to be for a fixed term of eight (8) years. The Master Agreements will be available to organizations such as educational entities (e.g., school boards or authorities, Provincial and Demonstration Schools Branch with the Ontario Ministry of Education, colleges, and universities, and may also include Private Schools and Private Career Colleges), health and social service entities, hydro, Local Housing Corporations, the Legislative Assembly, Municipalities and related Service Organizations, not-for-profit organizations, Ontario Electricity Financial Corporation, Ontario Power Authority, provincially funded organizations (“PFO”), shared service organizations, utilities and local boards, and any other Ontario Broader Public Sector (“BPS”) agency, Ontario Public Service (“OPS”) ministry, agency, board or commission, Crown corporations, First Nations federal agencies, Indigenous Organizations and Communities, and other provincial, territorial and federal public sector entities/agencies or similar entities not mentioned here. OECM makes no guarantee of the value or volume of work to be assigned from the award of any Master Agreements resulting from this procurement. The following is the RFP timetable (i.e. local times in Toronto, Ontario, Canada): Request for Proposals Timetable Event Time/Date OECM’s Issue Date of Request for Proposals: March 7, 2025 Proponent’s Information and Ontario Tenders Portal Demonstration Session: 2:00 pm on March 17, 2025 Proponent’s Deadline to Submit Questions: 5:00 pm on March 18, 2025 OECM’s Deadline for Issuing Answers: March 25, 2025 Proponent’s Deadline to Submit Questions Related to Addenda & Question and Answer Documents: 5:00 pm on April 2, 2025 OECM’s Deadline for Issuing Final Documents: April 9, 2025 Proponent’s Intent to Submit a Proposal: April 9, 2025 Closing Date: 2:00:00 pm on April 21, 2025 Anticipated Master Agreement Start Date: August 2025 All times specified in this timetable are local times in Toronto, Ontario, Canada In the event of a conflict or inconsistency between this notice and the RFP, the RFP shall prevail. This RFP is open to all organizations, and is ONLY available on OTP at https://ontariotenders.app.jaggaer.com/esop/nac-host/public/web/login.html. Contact OTP customer support if it experiences technical difficulties or to seek support about the use of OTP via: • Email at etenderhelp_CA@jaggaer.com; • By phone at 866-722-7390; or, • Accessing website information at https://ontariotenders.app.jaggaer.com/esop/nachost/public/attach/eTendering_responding_to_tender_guide.pdf. The below instructions explain how to access this opportunity on OTP. Proponents are advised that there will not be a public opening of this RFP. OECM will open proposals at a time subsequent to the closing date indicated in the RFP timetable above, in the RFP itself, and on OTP. OECM will not post the RFP documents, or any amendments associated with this RFP, outside of this notice, on MERX™, Biddingo, or Bids & Tenders. All communication will occur directly through OTP. This procurement is subject to Chapter Five – Government Procurement of the Canadian Free Trade Agreement (CFTA) and Chapter Nineteen of the Comprehensive Economic and Trade Agreement (CETA). OTP INSTRUCTIONS TO LOCATE THE OECM IT HELP DESK SERVICES REQUEST FOR PROPOSALS (RFP) #2025-469 Step 1: Login using your account on https://ontariotenders.app.jaggaer.com/esop/nachost/public/web/login.html. Step 2: Select “Opportunities Open to All Suppliers”. Step 3: Filter the results. • “Enter Filter (type to start search)”: In this field select “Buyer Organization” • Operator: select “Equal to” • Value: type “OECM”, press enter to see results Step 4: Select the appropriate opportunity. Step 5: Scroll down until the “Published Lots” section and select the notepad icon. Step 6: Select “Express Interest” and “Confirm” to access the documents. Step 7: Select “Buyer Attachments” on the top of the screen to view documents uploaded by OECM. [End of Document]