Request for Proposal (RFP): Graphic Design Services
Organization: Compass | Boussole | Akii-Izhinoogan 
RFP Issue Date: July 29, 2026
Submission Deadline: August 12, 2026 at 4:00 PM (EST) 
Contact: Nicole Minialoff, Director of Corporate Services Email: nminialoff@compassne.ca

1. Organization Overview
Compass | Boussole | Akii-Izhinoogan is a non-profit agency providing free mental health,
developmental, and community services for children, you thunder the age of 18, and their
families across the Districts of Sudbury and Manitoulin. With a team of over 100 dedicated staff
and five office locations, Compass serves approximately 2,000 families annually and is the Lead
Agency fo rChild and Youth Mental Health Services in the Districts of Sudbury and Manitoulin.
The organization is a French LanguageServices Designated Organization and serves clients in
both English and French.
Compass is primarily funded by the Ministry of Health (MOH) and the Ministry of Children,
Community and Social Services (MCCSS). The agency is currently undergoing an exciting
period of growth, including a relocation to a new facility, and is seeking a skilled and experienced
graphic design firm to support a number of high-priority communications and branding
deliverables.
Compass maintains an established Brand Guidelines Manual and has a dedicated
Communications Manager on staff who will serve as the primary point of contact for creative
feedback, approvals, and day-to-day engagement with the selected vendor.
For further background on the organization, including annual reports and audited financial
statements, please visit: www.compassne.ca/meetings/

2. Project Objective
Compass is seeking proposals from qualified graphic design firms or independent designers to
deliver a defined set of design projects and provide ongoing monthly design support. All
deliverables must adhere to Compass’ existing Brand Guidelines Manual, which will be provided
to the successful vendor upon contract execution.
Given that Compass is a bilingual,French Language Services Designated Organization, all
applicable deliverables must be produced in both English and French.

3. Scope of Work
The following deliverables are required under this contract. Vendors are asked to provide
separate line-item costing for each component.
3.1. Outdoor Signage — New Facility (2 Designs)
Compass is relocating to a new site and requires two (2) distinct outdoor signage designs for the
new facility.Proposals should include:
Two design concepts for exterior signage that reflect the Compass brand identity andare
appropriate for an outdoor, high-visibility environment.
Designs provided in print-ready formats suitable for fabrication (e.g., AI, EPS, PDF at
appropriate resolution).
Bilingual presentation of all text elements (English and French) where applicable.
Up to two rounds of revisions per design concept.
3.2. Bilingual Strategic Plan Document (2 Pages)
Compass requires a professionally designed, two-page strategic plan document for broad
circulation,including digital distribution, online promotion, and publication on the Compass
website. Proposals should include:
A visually compelling two-page layout that presents the agency’s strategic priorities in a
clear, accessible format.
Full bilingual production — the document must be designed in both English and French,
either as a single bilingual document or as two parallel language versions.
Deliverables in both print-ready PDF and web-optimized PDF formats.
Up to two rounds of revisions.
3.3. Digital Ad Campaign — Relocation Announcement (3 Ad Designs)
To support the announcement of Compass’ relocation to a new address, the agency requires a
digital advertising campaign consisting of three (3) distinct ad designs. Proposals should
include:
Three creative ad concepts promoting the new address and relocation, consistent with the
Compass brand.
Ads produced in multiple standard digital formats and sizes suitable for use across social
media platforms (e.g., Facebook, Instagram, LinkedIn) and the Compass website.
All copy to be provided in both English and French.
Up to two rounds of revisions per ad design.
Final files delivered in appropriate digital formats (e.g., PNG, JPEG, MP4 if animated).
3.4. Monthly Graphic Design Retainer
Compass is seeking an ongoing monthly graphic design retainer to support the Communications
Manager with a broad range of design needs throughout the year. The retainer structure is as
follows:
10 hours per month of dedicated graphic design services.
Rollover provision: Any unused hours from a given month may be carried forward and
applied in subsequent months, with no expiry within the contract term.
Services under the retainer may include,but are not limited to: social media graphics, event
materials, internal communications, reports, newsletters, promotional assets, and website
imagery.
Vendors must specify their hourly rate and confirm the rollover provision in their proposal.
Proposals should also indicate the minimum contract term for the retainer arrangement.

4. Proposal Requirements
Submissions must include the following:
4.1 Company Profile & Portfolio A brief profile of the firm or individual, including years of
experience, team composition, and a portfolio of relevant work — particularly any experience
designing for non-profit organizations, bilingual content, or public-sector clients.
4.2 Demonstrated Bilingual Capability Evidence of prior experience producing bilingual
(English/French) design materials. Vendors should confirm their capacity to manage French language
layout, typography, and text expansion.
4.3 Proposed Approach& Timeline A clear description of the creative process and proposed
timeline for each deliverable, including key milestones, review stages, and final delivery dates.
4.4 Itemized Costing A detailed, itemized cost breakdown for each component of the Scope of
Work:
Deliverable Quoted Price
3.1 — Outdoor Signage (2 designs) $
3.2— Bilingual Strategic Plan Document (2 pages) $
3.3 — Digital Ad Campaign (3 ad designs) $
3.4— Monthly Retainer (10 hrs/month, with rollover) $/month
Total (Project Deliverables + First Month Retainer)$
All pricing must be quoted in Canadian dollars and must be inclusive of all applicable fees. HST
should be noted separately.
4.5 References Contact information for a minimum of two (2) previous clients for whom
comparable design services were delivered.

5. Evaluation Criteria
Proposals will be evaluated on the following basis. Compass will prioritize quality, creative
capability, and demonstrated value over the lowest cost submission.
Criterion Weight
Portfolio quality and relevance to scope 25%
Demonstrated bilingual design capability 20%
Proposed approach, process, and timeline 20%
Itemized costing and overall value 20%
References and past client experience15%
Total 100%

6. Terms and Conditions
The successful vendor will be required to execute a formal service agreement with Compass
prior to commencement of work.
All original design files and intellectual property created under this contract will become the
property of Compass upon final payment.
The vendor must adhere to Compass’ Brand Guidelines Manual, which will be provided
upon contract execution.
Compass reserves the right to reject any or all proposals, to waive formalities, and to accept
the proposal deemed most advantageous to the organization.
Compass is not obligated to select the lowest-priced proposal.

7. Submission Instructions
All proposals must be submitted electronically in PDF format by August 12, 2026 at 4:00 PM
(EST).
Questions regarding this RFP must be submitted in writing to Nicole Minialoff no later than
August 5, 2026. Responses to questions will be provided to all registered vendors to ensure a
fair and transparent process.
Bid submissions and questions are to be directed to:
Nicole Minialoff Director of Corporate Services Compass | Boussole | Akii-Izhinoogan 62 Frood
Rd., Suite100, Sudbury, ON P3C 4Z3 Email: nminialoff@compassne.ca
Compass is committed to equity, diversity, and inclusion in all aspects of its operations, including
its procurement processes. We encourage proposals from firms of all sizes,including those led
by Indigenous, Black, racialized, and other equity-deserving communities.