Request for Proposal- Pharmacy Services for Youth Residential Treatment Program
Bid Status:
Closed
Bid Closing Date:
Fri Aug 8, 2025 4:30 PM (EDT)
Electronic Auctions:
Not Applicable
Language for Bid Submissions:
English unless specified in the bid document
Submission Type:
Hard Copy Submissions Only
Submission Address:
nminialoff@compass ne.ca
Public Opening:
No
Description:
Purpose Compass is seeking proposals from qualified and experienced pharmacy service providers to deliver essential pharmaceutical services and ongoing support to youth aged 12-17 accessing services within our mental health live-in treatment facility. The selected provider will be responsible for blister packaging all medications both prescribed and over the counter, for 12-15 clients per year. The provider will also be responsible for providing professional consultation to both clients and staff members and to work closely with our healthcare team to ensure optimal health outcomes for clients, address any medication-related issues, and promote medication safety within our facility.
The Pharmacy must have a proven record of providing pharmaceutical services within live-in treatment environments, demonstrating expertise in managing complex medication regimens, and coordinating medication delivery, pickup and disposal at the site. The ideal provider will have experience in tailoring pharmaceutical services to the unique needs of individuals, ensuring they receive personalized care while adhering to all relevant regulatory standards.
Step Up Step Down Overview COMPASS information, Strategic Planning Priorities and Annual reports are available on the COMPASS website: http://www.compassne.ca
The Step Up Step Down (SUSD) is a bilingual voluntary live-in treatment program for youth experiencing significant mental health issues who require intensive treatment and support. The SUSD facility offers six Ministry funded beds and 24 hours a day, 7 days a week care for youth aged 12 to 17. Eligible youth will reside at the SUSD facility for up to 6 months.
Key Objective The primary objectives of this Request for Proposal (RFP) are to solicit proposals from qualified pharmacy service providers to deliver comprehensive, high quality, and cost-effective pharmacy services to Youth in our live-in treatment facility. The selected pharmacy partner will play a crucial role in ensuring the health, safety, and well-being of clients by meeting the following key objectives:
Medication Management and Distribution Provide efficient, accurate, and timely medication dispensing, ensuring that clients receive their medications according to prescribed schedules, while adhering to all applicable laws, regulations, and facility policies. Blister packaging of all medications are required prior to admission, for overnight home visits and at discharge.
Regulatory Compliance The selected pharmacy services provider must comply with all applicable Ontario regulations, including those set by the Ontario College of Pharmacists, the Ministry of Child and Community Social Services Children’s Residence Licensing, the Ontario Drug Benefit Program, Health Canada, the Personal Health Information Protection Act (PHIPA), and professional standards for pharmacists, ensuring safe medication practices, privacy, and adherence to provincial and federal guidelines.
Medication Education and Support Deliver educational materials and resources to both healthcare providers and clients/families, enhancing understanding of medications, side effects, and best practices for proper medication use. Training for facility staff on new medications, therapies, and regulatory changes.
Cost Management and Efficiency Offer competitive pricing, transparent billing practices and strategies to optimize medication costs for both the facility and clients. This includes generic alternatives and therapeutic interchange where appropriate, while ensuring the highest level of clinical care is provided.
Obligations The Pharmacy provider shall be an accredited pharmacy listed by the Ontario College of Pharmacists and must be the holder of a Certificate of Accreditation for the operation of a pharmacy under Section 139 of the Drug and Pharmacies Regulation Act. All Pharmacists and Pharmacist Technicians employed by the Pharmacy are to adhere to the Guidelines for the Practice of Pharmacy as issued by the Ontario College of Pharmacists.
The Pharmacy provider must be dedicated to the safety, well-being and enhancement of the quality of life of all clients, and deliver services in a manner consistent with the overall purposes of the program.
The Pharmacy must show evidence of prior experience with providing services to live-in treatment facilities, demonstrating historical experience serving clients with complexities.
Term of Contract The contract between the selected pharmacy provider and the facility will be established for an initial term of one (1) year, commencing on November 1st, 2025 and concluding on November 1st, 2026.
At the conclusion of the initial term, the contract may be renewed or extended based on mutual agreement between both parties. Any extension must be formalized in writing and signed by authorized representatives of the facility and the pharmacy provider before the existing contract expires.
During the contract period, either party may terminate the agreement with 60 days written notice, provided that all outstanding obligations, including invoicing, payment, and medication supply continuity, are fulfilled.
Grounds for early termination may include, but are not limited to: • Non-compliance with contract terms or regulatory standards. • Failure to meet service and performance expectations. • Mutual agreement between both parties.
Any modifications to the contract’s terms, including pricing, service scope, or regulatory adjustments, must be documented and signed by both parties before implementation.
Delivery Schedule The pharmacy provider shall maintain a weekly delivery schedule for all prescription medications, ensuring timely and consistent supply to the facility. Deliveries will be coordinated to align with the facility’s operational needs and medication administration protocols.
For controlled substances, the provider must conduct scheduled pickups to ensure proper disposal, tracking, and compliance with all regulatory requirements. These pickups will occur on a weekly basis, following strict documentation and handling procedures to maintain security and adherence to applicable laws.
The pharmacy provider must notify the facility in advance of delivery times and provide emergency delivery options for urgent medication needs outside the regular schedule.
Filling Prescriptions The pharmacy provider will be responsible for accurately filling all prescriptions in accordance with provincial and federal regulations. Medications must be dispensed in a timely manner to ensure continuity of care for clients.
All prescriptions will be verified for accuracy, appropriate dosing, and potential drug interactions before being processed. Medications shall be packaged securely, with clear labeling that includes dosage instructions, administration guidelines, and any relevant warnings.
In cases where prescription modifications or clarifications are required, the pharmacy provider will promptly communicate with the prescribing healthcare professional to ensure safe and effective medication therapy.
Urgent & Same-Day Prescription Fulfillment The pharmacy provider must have protocols in place to accommodate urgent medication needs, including same-day prescription fulfillment when required for client safety or continuity of care.
For emergency prescriptions, the provider shall: • Offer expedited processing to ensure same-day availability when medically necessary. • Provide emergency delivery options for urgent medications outside the standard delivery schedule. • Maintain adequate stock levels of commonly prescribed urgent medications to reduce delays in dispensing. • Coordinate with facility staff and prescribing healthcare professionals to verify emergency requests efficiently.
The pharmacy provider must clearly communicate the process for urgent prescription fulfillment, including cutoff times for same-day dispensing and any additional requirements for emergency orders.
Packaging All medications dispensed by the pharmacy provider will be securely packaged using blister packaging to facilitate safe and accurate administration. Blister packs will clearly indicate dosage, medication name, and administration times, minimizing errors and supporting adherence for clients.
Each blister pack will be tamper-resistant, organized by day and time, and designed for ease of use by facility staff and clients. The pharmacy provider must ensure packaging meets all regulatory standards for safety, labeling, and tracking.
Drugs Not Covered by the Ontario Drug Benefits Plan The selected pharmacy provider must implement a comprehensive approach to managing prescription drugs that are not covered under the Ontario Drug Benefits (ODB) plan for clients under the age of 18. This approach will ensure continuity of care and prevent disruptions in medication adherence.
The pharmacy provider shall: • Assist with Alternative Coverage Options – Support the facility and clients in identifying alternative funding sources, including private insurance plans, compassionate drug access programs, and manufacturer-sponsored patient assistance initiatives. • Provide Cost Transparency – Offer detailed price estimates for non-ODB-covered medications and provide clear cost breakdowns to allow informed decision-making. • Offer Cost-Effective Alternatives – When clinically appropriate, recommend generic or lower-cost therapeutic alternatives to minimize financial burden. • Facilitate Direct Billing for Private Insurance – Where applicable, coordinate direct billing to insurance providers to streamline the process and reduce out-of-pocket expenses for families. • Emergency Access & Payment Plans – Ensure that urgent medication needs are addressed through temporary supply options or structured payment solutions if financial constraints arise.
The pharmacy provider will work collaboratively with the facility to ensure all clients receive necessary medications without disruption, balancing affordability with the highest standards of pharmaceutical care.
Client Records The selected pharmacy provider must maintain comprehensive client records in strict compliance with the Personal Health Information Protection Act (PHIPA) standards. All records must be securely managed, ensuring the privacy, confidentiality, and integrity of each client’s personal health information.
The pharmacy provider is required to maintain their own electronic record-keeping system for storing and managing client data. This system must: • Be fully compliant with PHIPA, ensuring appropriate safeguards for access, storage, and transfer of health information. • Support secure digital documentation, including medication history, prescriptions, and consultations. • Allow authorized facility personnel to access necessary records, following PHIPA guidelines for information sharing. • Include audit and monitoring features to track access and usage of client health information. • Provide backup and recovery protocols to prevent data loss or unauthorized alterations.
The pharmacy provider shall bear all costs associated with the acquisition, maintenance, and operation of their record-keeping system. The facility will not be responsible for any licensing, upgrades, or software expenses incurred by the pharmacy provider.
Sharps Containers The Pharmacy will supply sharps containers and a system to dispose of the containers. Sharps pickups will be completed weekly on site, unless otherwise agreed upon by both parties.
Payments The selected pharmacy provider will be compensated through a fixed monthly fee that covers all agreed-upon pharmaceutical services, including prescription fulfillment, medication management, consultation, inventory support, and compliance reporting. This fee will be determined based on the scope of services outlined in the contract and will remain unchanged unless adjustments are mutually agreed upon in writing.
Invoices for the monthly fee must be submitted electronically to the designated billing contact no later than five (5) business days following the end of each billing cycle. Payment for approved invoices will be processed within thirty (30) calendar days from the date of receipt.
Should any discrepancies or disputes arise, the pharmacy provider must provide supporting documentation, and resolution efforts will be conducted promptly to ensure timely payment. The facility reserves the right to review service performance and request necessary adjustments to service levels, which may impact future payment terms.
Scope and Deliverables The selected pharmacy provider will deliver comprehensive pharmaceutical services to support the medication management needs of a live-in mental health treatment facility serving adolescents aged 12-17. Services will be designed to ensure safe, effective, and compliant medication distribution while supporting the therapeutic goals of the facility. The scope of services includes, but is not limited to: • Prescription Fulfillment & Delivery: Timely and accurate dispensing of medications, with scheduled and on-demand delivery to the facility. • Medication Management & Consultation: Pharmacist-led consultation to assist with medication selection, interactions, and dosage adjustments as needed. • Regulatory Compliance & Reporting: Adherence to provincial and federal regulations, including controlled substances handling and documentation. • Inventory Management: Efficient stocking and tracking of medications, ensuring availability of required pharmaceuticals. • Medication Education & Training: Educational resources for staff and clients on medication usage, side effects, and adherence strategies. • Emergency & After-Hours Support: Availability of pharmacy services outside standard operating hours for urgent medication needs.
The pharmacy provider shall deliver the following:
Prescription Medication Distribution – Consistent and accurate dispensing of prescribed medications with verification protocols.
Customized Medication Packaging – Unit-dose or blister packaging for ease of administration and tracking.
Monthly Reporting – Comprehensive reports on medication usage, inventory levels, compliance, and adverse drug reactions.
Medication Administration Support – Guidance and training sessions for facility staff on best practices for medication administration.
On-Site Pharmacy Support – Scheduled pharmacist visits to provide oversight and direct consultation.
Emergency Medication Accessibility – Clear protocols for urgent medication requests and replenishment procedures.
Compliance Audits & Quality Assurance – Regular audits ensuring adherence to healthcare standards and facility protocols.
This Request for Proposal (RFP) seeks a pharmacy provider committed to delivering high-quality, client-centered medication management solutions tailored to the specialized needs of adolescent mental health treatment.
Proposal Summary and Evaluation Criteria
Proposal Submission Requirements Interested pharmacy providers must submit a comprehensive proposal that addresses the following key components:
Scope of Services – Detailed explanation of how the provider will fulfill all pharmaceutical service requirements, including prescription fulfillment, medication management, and compliance with regulatory standards.
Payment Terms – Confirmation of acceptance of the fixed monthly fee structure, invoicing procedures, and payment timeline.
Client Record Management – Description of the pharmacy’s electronic record-keeping system, ensuring compliance with PHIPA and outlining security measures.
Handling of Non-OBP Medications – Plan for assisting clients with medications not covered under the Ontario Drug Benefits Plan, including insurance coordination and cost-effective alternatives.
Contract Term – Agreement to the proposed contract duration, renewal options, and termination clauses.
Medication Delivery Schedule – Outline of weekly deliveries and controlled substance pickup procedures, including emergency delivery capabilities.
Prescription Fulfillment – Details on standard, urgent, and same-day prescription processing protocols.
Medication Packaging – Description of blister packaging design, safety features, and compliance with labeling standards.
Proposal Evaluation Criteria Proposals will be reviewed and scored based on the following criteria:
Purpose Compass is seeking proposals from qualified and experienced pharmacy service providers to deliver essential pharmaceutical services and ongoing support to youth aged 12-17 accessing services within our mental health live-in treatment facility. The selected provider will be responsible for blister packaging all medications both prescribed and over the counter, for 12-15 clients per year. The provider will also be responsible for providing professional consultation to both clients and staff members and to work closely with our healthcare team to ensure optimal health outcomes for clients, address any medication-related issues, and promote medication safety within our facility.
The Pharmacy must have a proven record of providing pharmaceutical services within live-in treatment environments, demonstrating expertise in managing complex medication regimens, and coordinating medication delivery, pickup and disposal at the site. The ideal provider will have experience in tailoring pharmaceutical services to the unique needs of individuals, ensuring they receive personalized care while adhering to all relevant regulatory standards.
Step Up Step Down Overview COMPASS information, Strategic Planning Priorities and Annual reports are available on the COMPASS website: http://www.compassne.ca
The Step Up Step Down (SUSD) is a bilingual voluntary live-in treatment program for youth experiencing significant mental health issues who require intensive treatment and support. The SUSD facility offers six Ministry funded beds and 24 hours a day, 7 days a week care for youth aged 12 to 17. Eligible youth will reside at the SUSD facility for up to 6 months.
Key Objective The primary objectives of this Request for Proposal (RFP) are to solicit proposals from qualified pharmacy service providers to deliver comprehensive, high quality, and cost-effective pharmacy services to Youth in our live-in treatment facility. The selected pharmacy partner will play a crucial role in ensuring the health, safety, and well-being of clients by meeting the following key objectives:
Medication Management and Distribution Provide efficient, accurate, and timely medication dispensing, ensuring that clients receive their medications according to prescribed schedules, while adhering to all applicable laws, regulations, and facility policies. Blister packaging of all medications are required prior to admission, for overnight home visits and at discharge.
Regulatory Compliance The selected pharmacy services provider must comply with all applicable Ontario regulations, including those set by the Ontario College of Pharmacists, the Ministry of Child and Community Social Services Children’s Residence Licensing, the Ontario Drug Benefit Program, Health Canada, the Personal Health Information Protection Act (PHIPA), and professional standards for pharmacists, ensuring safe medication practices, privacy, and adherence to provincial and federal guidelines.
Medication Education and Support Deliver educational materials and resources to both healthcare providers and clients/families, enhancing understanding of medications, side effects, and best practices for proper medication use. Training for facility staff on new medications, therapies, and regulatory changes.
Cost Management and Efficiency Offer competitive pricing, transparent billing practices and strategies to optimize medication costs for both the facility and clients. This includes generic alternatives and therapeutic interchange where appropriate, while ensuring the highest level of clinical care is provided.
Obligations The Pharmacy provider shall be an accredited pharmacy listed by the Ontario College of Pharmacists and must be the holder of a Certificate of Accreditation for the operation of a pharmacy under Section 139 of the Drug and Pharmacies Regulation Act. All Pharmacists and Pharmacist Technicians employed by the Pharmacy are to adhere to the Guidelines for the Practice of Pharmacy as issued by the Ontario College of Pharmacists.
The Pharmacy provider must be dedicated to the safety, well-being and enhancement of the quality of life of all clients, and deliver services in a manner consistent with the overall purposes of the program.
The Pharmacy must show evidence of prior experience with providing services to live-in treatment facilities, demonstrating historical experience serving clients with complexities.
Term of Contract The contract between the selected pharmacy provider and the facility will be established for an initial term of one (1) year, commencing on November 1st, 2025 and concluding on November 1st, 2026.
At the conclusion of the initial term, the contract may be renewed or extended based on mutual agreement between both parties. Any extension must be formalized in writing and signed by authorized representatives of the facility and the pharmacy provider before the existing contract expires.
During the contract period, either party may terminate the agreement with 60 days written notice, provided that all outstanding obligations, including invoicing, payment, and medication supply continuity, are fulfilled.
Grounds for early termination may include, but are not limited to: • Non-compliance with contract terms or regulatory standards. • Failure to meet service and performance expectations. • Mutual agreement between both parties.
Any modifications to the contract’s terms, including pricing, service scope, or regulatory adjustments, must be documented and signed by both parties before implementation.
Delivery Schedule The pharmacy provider shall maintain a weekly delivery schedule for all prescription medications, ensuring timely and consistent supply to the facility. Deliveries will be coordinated to align with the facility’s operational needs and medication administration protocols.
For controlled substances, the provider must conduct scheduled pickups to ensure proper disposal, tracking, and compliance with all regulatory requirements. These pickups will occur on a weekly basis, following strict documentation and handling procedures to maintain security and adherence to applicable laws.
The pharmacy provider must notify the facility in advance of delivery times and provide emergency delivery options for urgent medication needs outside the regular schedule.
Filling Prescriptions The pharmacy provider will be responsible for accurately filling all prescriptions in accordance with provincial and federal regulations. Medications must be dispensed in a timely manner to ensure continuity of care for clients.
All prescriptions will be verified for accuracy, appropriate dosing, and potential drug interactions before being processed. Medications shall be packaged securely, with clear labeling that includes dosage instructions, administration guidelines, and any relevant warnings.
In cases where prescription modifications or clarifications are required, the pharmacy provider will promptly communicate with the prescribing healthcare professional to ensure safe and effective medication therapy.
Urgent & Same-Day Prescription Fulfillment The pharmacy provider must have protocols in place to accommodate urgent medication needs, including same-day prescription fulfillment when required for client safety or continuity of care.
For emergency prescriptions, the provider shall: • Offer expedited processing to ensure same-day availability when medically necessary. • Provide emergency delivery options for urgent medications outside the standard delivery schedule. • Maintain adequate stock levels of commonly prescribed urgent medications to reduce delays in dispensing. • Coordinate with facility staff and prescribing healthcare professionals to verify emergency requests efficiently.
The pharmacy provider must clearly communicate the process for urgent prescription fulfillment, including cutoff times for same-day dispensing and any additional requirements for emergency orders.
Packaging All medications dispensed by the pharmacy provider will be securely packaged using blister packaging to facilitate safe and accurate administration. Blister packs will clearly indicate dosage, medication name, and administration times, minimizing errors and supporting adherence for clients.
Each blister pack will be tamper-resistant, organized by day and time, and designed for ease of use by facility staff and clients. The pharmacy provider must ensure packaging meets all regulatory standards for safety, labeling, and tracking.
Drugs Not Covered by the Ontario Drug Benefits Plan The selected pharmacy provider must implement a comprehensive approach to managing prescription drugs that are not covered under the Ontario Drug Benefits (ODB) plan for clients under the age of 18. This approach will ensure continuity of care and prevent disruptions in medication adherence.
The pharmacy provider shall: • Assist with Alternative Coverage Options – Support the facility and clients in identifying alternative funding sources, including private insurance plans, compassionate drug access programs, and manufacturer-sponsored patient assistance initiatives. • Provide Cost Transparency – Offer detailed price estimates for non-ODB-covered medications and provide clear cost breakdowns to allow informed decision-making. • Offer Cost-Effective Alternatives – When clinically appropriate, recommend generic or lower-cost therapeutic alternatives to minimize financial burden. • Facilitate Direct Billing for Private Insurance – Where applicable, coordinate direct billing to insurance providers to streamline the process and reduce out-of-pocket expenses for families. • Emergency Access & Payment Plans – Ensure that urgent medication needs are addressed through temporary supply options or structured payment solutions if financial constraints arise.
The pharmacy provider will work collaboratively with the facility to ensure all clients receive necessary medications without disruption, balancing affordability with the highest standards of pharmaceutical care.
Client Records The selected pharmacy provider must maintain comprehensive client records in strict compliance with the Personal Health Information Protection Act (PHIPA) standards. All records must be securely managed, ensuring the privacy, confidentiality, and integrity of each client’s personal health information.
The pharmacy provider is required to maintain their own electronic record-keeping system for storing and managing client data. This system must: • Be fully compliant with PHIPA, ensuring appropriate safeguards for access, storage, and transfer of health information. • Support secure digital documentation, including medication history, prescriptions, and consultations. • Allow authorized facility personnel to access necessary records, following PHIPA guidelines for information sharing. • Include audit and monitoring features to track access and usage of client health information. • Provide backup and recovery protocols to prevent data loss or unauthorized alterations.
The pharmacy provider shall bear all costs associated with the acquisition, maintenance, and operation of their record-keeping system. The facility will not be responsible for any licensing, upgrades, or software expenses incurred by the pharmacy provider.
Sharps Containers The Pharmacy will supply sharps containers and a system to dispose of the containers. Sharps pickups will be completed weekly on site, unless otherwise agreed upon by both parties.
Payments The selected pharmacy provider will be compensated through a fixed monthly fee that covers all agreed-upon pharmaceutical services, including prescription fulfillment, medication management, consultation, inventory support, and compliance reporting. This fee will be determined based on the scope of services outlined in the contract and will remain unchanged unless adjustments are mutually agreed upon in writing.
Invoices for the monthly fee must be submitted electronically to the designated billing contact no later than five (5) business days following the end of each billing cycle. Payment for approved invoices will be processed within thirty (30) calendar days from the date of receipt.
Should any discrepancies or disputes arise, the pharmacy provider must provide supporting documentation, and resolution efforts will be conducted promptly to ensure timely payment. The facility reserves the right to review service performance and request necessary adjustments to service levels, which may impact future payment terms.
Scope and Deliverables The selected pharmacy provider will deliver comprehensive pharmaceutical services to support the medication management needs of a live-in mental health treatment facility serving adolescents aged 12-17. Services will be designed to ensure safe, effective, and compliant medication distribution while supporting the therapeutic goals of the facility. The scope of services includes, but is not limited to: • Prescription Fulfillment & Delivery: Timely and accurate dispensing of medications, with scheduled and on-demand delivery to the facility. • Medication Management & Consultation: Pharmacist-led consultation to assist with medication selection, interactions, and dosage adjustments as needed. • Regulatory Compliance & Reporting: Adherence to provincial and federal regulations, including controlled substances handling and documentation. • Inventory Management: Efficient stocking and tracking of medications, ensuring availability of required pharmaceuticals. • Medication Education & Training: Educational resources for staff and clients on medication usage, side effects, and adherence strategies. • Emergency & After-Hours Support: Availability of pharmacy services outside standard operating hours for urgent medication needs.
The pharmacy provider shall deliver the following:
Prescription Medication Distribution – Consistent and accurate dispensing of prescribed medications with verification protocols.
Customized Medication Packaging – Unit-dose or blister packaging for ease of administration and tracking.
Monthly Reporting – Comprehensive reports on medication usage, inventory levels, compliance, and adverse drug reactions.
Medication Administration Support – Guidance and training sessions for facility staff on best practices for medication administration.
On-Site Pharmacy Support – Scheduled pharmacist visits to provide oversight and direct consultation.
Emergency Medication Accessibility – Clear protocols for urgent medication requests and replenishment procedures.
Compliance Audits & Quality Assurance – Regular audits ensuring adherence to healthcare standards and facility protocols.
This Request for Proposal (RFP) seeks a pharmacy provider committed to delivering high-quality, client-centered medication management solutions tailored to the specialized needs of adolescent mental health treatment.
Proposal Summary and Evaluation Criteria
Proposal Submission Requirements Interested pharmacy providers must submit a comprehensive proposal that addresses the following key components:
Scope of Services – Detailed explanation of how the provider will fulfill all pharmaceutical service requirements, including prescription fulfillment, medication management, and compliance with regulatory standards.
Payment Terms – Confirmation of acceptance of the fixed monthly fee structure, invoicing procedures, and payment timeline.
Client Record Management – Description of the pharmacy’s electronic record-keeping system, ensuring compliance with PHIPA and outlining security measures.
Handling of Non-OBP Medications – Plan for assisting clients with medications not covered under the Ontario Drug Benefits Plan, including insurance coordination and cost-effective alternatives.
Contract Term – Agreement to the proposed contract duration, renewal options, and termination clauses.
Medication Delivery Schedule – Outline of weekly deliveries and controlled substance pickup procedures, including emergency delivery capabilities.
Prescription Fulfillment – Details on standard, urgent, and same-day prescription processing protocols.
Medication Packaging – Description of blister packaging design, safety features, and compliance with labeling standards.
Proposal Evaluation Criteria Proposals will be reviewed and scored based on the following criteria:
Evaluation Category
Weight
Compliance with Scope of Services
25%
Pricing & Payment Structure
20%
Client Record Management & PHIPA Compliance
15%
Handling of Non-OBP Medications
15%
Delivery Schedule & Prescription Fulfillment
10%
Packaging & Medication Safety Standards
10%
Overall Quality & Innovation
5%
Each proposal will be assessed for clarity, feasibility, regulatory compliance, and alignment with the facility’s needs. Pharmacy providers are encouraged to include additional value propositions, such as enhanced medication education initiatives or specialized pharmacist support services.
Legal Disclaimer The submission of a proposal in response to this Request for Proposal (RFP) does not create a legally binding agreement between the submitting pharmacy provider and the facility.
The facility reserves the right to review, evaluate, and reject any or all proposals at its sole discretion. Participation in the RFP process does not guarantee selection or the awarding of a contract. The facility may request additional information, conduct negotiations, or modify the scope of services before entering into a formal agreement.
No contractual obligations shall arise until a final agreement is signed by authorized representatives of both parties. Any costs incurred in preparing or submitting a proposal are the sole responsibility of the pharmacy provider.
Each proposal will be assessed for clarity, feasibility, regulatory compliance, and alignment with the facility’s needs. Pharmacy providers are encouraged to include additional value propositions, such as enhanced medication education initiatives or specialized pharmacist support services.
Legal Disclaimer The submission of a proposal in response to this Request for Proposal (RFP) does not create a legally binding agreement between the submitting pharmacy provider and the facility.
The facility reserves the right to review, evaluate, and reject any or all proposals at its sole discretion. Participation in the RFP process does not guarantee selection or the awarding of a contract. The facility may request additional information, conduct negotiations, or modify the scope of services before entering into a formal agreement.
No contractual obligations shall arise until a final agreement is signed by authorized representatives of both parties. Any costs incurred in preparing or submitting a proposal are the sole responsibility of the pharmacy provider.
Bid Document Access:
Bid document preview, bid opportunity, and award notices are available on the site free of charge. Suppliers are not required to register for a bid opportunity prior to previewing unsecured bid documents. Please note, some documents may be secured and you will be required to register for the bid to download and view the documents. To obtain an unsecured version of the bid document and/or to participate in this opportunity, an annual or a per bid fee must be paid (annual fee - $461.90, per bid fee - $138.64).
