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Bid Classification: 
Services
Bid Type:  Request for Proposal
Bid Number:  KDFN-RFP-CRM
Bid Name:  AIS Replacement / Enterprise CRM & Citizen Services Platform (Dynamics/Salesforc e))
Bid Status:  Cancelled
Bid Closing Date:  Mon Sep 15, 2025 4:30 PM (EDT)
Electronic Auctions:  Not Applicable
Language for Bid Submissions:  English unless specified in the bid document
Submission Type:  Hard Copy Submissions Only
Submission Address:  technology@kdfn.net
Public Opening:  No
Description: 

KDFN requests bids to implement an enterprise Citizen & Case Management system to replace our current AIS
System. Preferred platforms: Microsoft Dynamics 365 (preferred for Microsoft ecosystem alignment) or
Salesforce; vendor proposals must include data migration, API integrations, privacy/security controls (Canada
data residency), user training and a post-go-live support plan. Full technical requirements and workflows are
attached.


Bit Meeting:
Date: September 4th, 2025
Time: 11 am - 1 pm, Yukon Time
Bid Document Access:  Bid document preview, bid opportunity, and award notices are available on the site free of charge. Suppliers are not required to register for a bid opportunity prior to previewing unsecured bid documents. Please note, some documents may be secured and you will be required to register for the bid to download and view the documents. To obtain an unsecured version of the bid document and/or to participate in this opportunity, an annual or a per bid fee must be paid (annual fee - $461.90, per bid fee - $138.64).
Categories:  Show Categories [+]
  • Information Technology
    • Services
    • Computer Software

Meeting Locations

The following are the meeting times and locations for the bid:


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This information is only available to invited bidders and registered plan takers. To view this information you must login to your account.
This information is only available to invited bidders and registered plan takers. To view this information you must login to your account.
This information is only available to invited bidders and registered plan takers. To view this information you must login to your account.